SVP, Transformation & Enterprise Change

Compass Group USA; Charlotte (NC); On-site; USD 250,000 - 350,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Life Insurance

Disability Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

Compass Group USA seeks a visionary SVP of Transformation to lead enterprise‑scale change across the Support Services Super Sector. The role shapes the operating model, builds a scalable managed services hub, and aligns people, processes, and technology to deliver measurable outcomes.

The leader works across sectors to embed new ways of working, drive cross‑sector collaboration, and produce executive‑level storytelling with clear KPIs and dashboards to support strategic decisions.

Qualifications

• Proven success architecting multi-year transformation across large, matrixed organizations.
• Experience building operating models, shared services, or managed hubs.
• Trusted advisor to C-suite with track record of influencing strategy and investments.
• Experience modernizing processes, governance, and performance systems.

Responsibilities

• Lead enterprise transformation for a multi‑sector Support Services group from design to scalable adoption.
• Build and operationalize a centralized managed services hub with KPI governance and repeatable models.
• Partner with sector CEOs to embed hub into operating rhythms and drive value.
• Enable cross‑sector collaboration, identify shared capabilities, and accelerate growth.
• Drive large‑scale change management aligning people, process, and technology.
• Translate data into operational advantage and modernize decision making.

Skills

Executive leadership

Transformation leadership

Cross-functional collaboration

Strategy development

Change management

Performance measurement

Data-driven storytelling

KPIs and dashboards

C-suite communication

Education

Bachelor’s degree

MBA or advanced degree preferred

Tools

PowerPoint

Data visualization tools

Job description

Compass Group USA seeks a visionary SVP of Transformation to lead enterprise‑scale change across the Support Services Super Sector. The role shapes the operating model, builds a scalable managed services hub, and aligns people, processes, and technology to deliver measurable outcomes.

The leader works across sectors to embed new ways of working, drive cross‑sector collaboration, and produce executive‑level storytelling with clear KPIs and dashboards to support strategic decisions.