VP, Enterprise BPO Sales & Growth

MCI Careers

Wyoming (OH)

Hybrid

USD 180,000 - 240,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Supplemental Insurance

Career Growth

Paid Training

Team Environment

Casual Dress Code

Job summary

MCI is seeking a results-driven VP BPO Sales to lead our BPO sales strategy and growth initiatives across enterprise clients. This executive role demands strategic vision, leadership of a top-performing team, and the ability to forge high-value partnerships in a competitive market.

You will drive enterprise client acquisition, shape customized BPO solutions, and collaborate with delivery, operations, and marketing to ensure successful engagements. Travel will be extensive as needed.

Qualifications

Bachelor’s degree in Business, Marketing, or related field.
MBA preferred for senior leadership track.
10+ years of progressive sales experience in BPO or related space.

Responsibilities

Develop and execute a comprehensive sales strategy to achieve aggressive growth targets in BPO.
Identify and pursue enterprise-level opportunities with complex outsourcing needs.
Build and maintain relationships with C-suite executives and key decision-makers.
Collaborate with internal teams to design customized BPO solutions delivering measurable value.
Monitor market trends to expand the company’s footprint in BPO.
Recruit, mentor, and lead a high-performing sales team.
Define KPIs and monitor pipeline health and revenue performance.
Work with operations and marketing for seamless client engagements.
Manage the sales budget and resource allocation.
Represent the company at major industry events and forums.