VP, Digital Commerce Growth & Client Partnerships

Adelphi Group; New York (NY); On-site; USD 180,000 - 220,000; Full time

Job summary

Flywheel, part of Omnicom, seeks a senior leader for the Director team focused on team development, client retention, and growth across Digital Commerce. You will work with the Commerce Leadership team to scale Flywheel’s capabilities and expand our client base with executive-level engagement and proven revenue strategies.

You will manage cross-functional client teams, drive operational efficiency, and mentor staff while maintaining a strong client-first approach in a hybrid office setting.

Qualifications

• 8+ years of eCommerce experience across Digital Commerce retailers & intermediaries.
• Fundamentals of Commerce: search, display, video, content, promotion.
• Proven track record prioritizing in fast-paced environments.
• Team player with leadership and coaching skills.
• Strong business acumen, problem solving & analytical skills.
• Excellent communication and organizational skills.
• Results-driven with strong customer focus.
• Experience presenting and influencing at executive level.
• Adaptable and proactive; quick learner.
• Bias for action; goal-driven with tenacity.
• Independent motivation and collaboration.

Responsibilities

• Build and maintain strong client executive relationships to foster long term partnerships, and prospect referrals, while identifying ways to drive incremental value to clients and fostering an environment for candid partnership feedback
• Oversee multiple client teams providing guidance in ensuring strong performance against client goals and identifying and resolving any client issues
• Identify opportunities to grow revenue with existing clients, that are consistent with client growth objectives and in their best interests
• Jointly oversee and implement the strategy of Flywheel Digital considering how best to scale in an effective and efficient way.
• Act as a brand ambassador for Flywheel both internally by sharing market insight, trainings, etc. and externally through participating in business development, conferences, webinars, share groups and more
• Ensure team has the training, resources and ongoing professional development they need to succeed personally and professionally as they deliver value to our clients everyday
• Maintain team morale and motivation as we operate in a hybrid work environment
• Constantly seek ways to improve team’s operating efficiency, optimizing time spent vs. quality of delivery, while maintaining work/life balance across the team
• Contribute to all hiring, team structuring, and account resourcing decisions in the team
• Travel required, based on client needs

Skills

eCommerce leadership

Executive communication

Team management

Strategic thinking

Job description

Flywheel, part of Omnicom, seeks a senior leader for the Director team focused on team development, client retention, and growth across Digital Commerce. You will work with the Commerce Leadership team to scale Flywheel’s capabilities and expand our client base with executive-level engagement and proven revenue strategies.

You will manage cross-functional client teams, drive operational efficiency, and mentor staff while maintaining a strong client-first approach in a hybrid office setting.