Director of Digital Commerce & Growth

Adelphi Group; Chicago (IL); On-site; USD 160,000 - 190,000; Full time

Job summary

Flywheel is seeking a senior commerce leader to join our Directors team in Chicago. You will develop client strategies, strengthen executive relationships and drive growth across digital commerce initiatives.

The role requires 8+ years in eCommerce, strong leadership, and a proven track record with executives. Travel may be required and a hybrid in-office schedule is expected. You will work with cross-functional teams to scale revenue and mentor a growing team.

Qualifications

• 8+ years of eCommerce experience across digital retailers and intermediaries.
• Strong leadership and mentoring capabilities with executive-level engagement.
• Proven ability to drive client retention and revenue growth.
• Excellent communication and organizational skills.
• Ability to navigate fast-paced, multi-priority environments.
• Experience presenting to executives and influencing stakeholders.

Responsibilities

• Build and maintain strong client executive relationships for long-term partnerships.
• Oversee multiple client teams and ensure performance against goals.
• Identify opportunities to grow revenue with existing clients.
• Shape strategy to scale Flywheel's digital commerce initiatives.
• Act as a brand ambassador and participate in business development.
• Provide training and development to the team.
• Maintain team morale in a hybrid work environment.
• Improve operating efficiency while balancing work/life.
• Contribute to hiring, team structuring, and resource decisions.
• Travel as required by client needs.

Skills

eCommerce

Executive leadership

Client relations

Strategic growth

Team development

Communication

Job description

Flywheel is seeking a senior commerce leader to join our Directors team in Chicago. You will develop client strategies, strengthen executive relationships and drive growth across digital commerce initiatives.

The role requires 8+ years in eCommerce, strong leadership, and a proven track record with executives. Travel may be required and a hybrid in-office schedule is expected. You will work with cross-functional teams to scale revenue and mentor a growing team.