VIce President Commerce

Adelphi Group; New York (NY); On-site; USD 180,000 - 220,000; Full time

Job summary

Flywheel, part of Omnicom, seeks a senior leader for the Director team focused on team development, client retention, and growth across Digital Commerce. You will work with the Commerce Leadership team to scale Flywheel’s capabilities and expand our client base with executive-level engagement and proven revenue strategies.

You will manage cross-functional client teams, drive operational efficiency, and mentor staff while maintaining a strong client-first approach in a hybrid office setting.

Qualifications

• 8+ years of eCommerce experience across Digital Commerce retailers & intermediaries.
• Fundamentals of Commerce: search, display, video, content, promotion.
• Proven track record prioritizing in fast-paced environments.
• Team player with leadership and coaching skills.
• Strong business acumen, problem solving & analytical skills.
• Excellent communication and organizational skills.
• Results-driven with strong customer focus.
• Experience presenting and influencing at executive level.
• Adaptable and proactive; quick learner.
• Bias for action; goal-driven with tenacity.
• Independent motivation and collaboration.

Responsibilities

• Build and maintain strong client executive relationships to foster long term partnerships, and prospect referrals, while identifying ways to drive incremental value to clients and fostering an environment for candid partnership feedback
• Oversee multiple client teams providing guidance in ensuring strong performance against client goals and identifying and resolving any client issues
• Identify opportunities to grow revenue with existing clients, that are consistent with client growth objectives and in their best interests
• Jointly oversee and implement the strategy of Flywheel Digital considering how best to scale in an effective and efficient way.
• Act as a brand ambassador for Flywheel both internally by sharing market insight, trainings, etc. and externally through participating in business development, conferences, webinars, share groups and more
• Ensure team has the training, resources and ongoing professional development they need to succeed personally and professionally as they deliver value to our clients everyday
• Maintain team morale and motivation as we operate in a hybrid work environment
• Constantly seek ways to improve team’s operating efficiency, optimizing time spent vs. quality of delivery, while maintaining work/life balance across the team
• Contribute to all hiring, team structuring, and account resourcing decisions in the team
• Travel required, based on client needs

Skills

eCommerce leadership

Executive communication

Team management

Strategic thinking

Job description

Agency:

Flywheel

Job Function:

Consulting

Job Subfunction:

Business and Change Consulting

The Opportunity

We are looking for a leader to join our Director team, who will focus on team development and support; client retention and growth; and development of Flywheel’s further expansion as the leading Digital Commerce Solution. This role requires proven Commerce experience (Media and Retail, though we appreciate and anticipate you might have a strength in one vs the other), strong people management and leadership skills, and a passion for working with clients at executive levels, from business acquisition through to ongoing growth and development.

This role will work alongside the current Commerce Leadership team across all media and retail functions, and must be filled by someone who is self-motivated, collaborative and results oriented, working under expectations set by executive management. The goal for this role is to help grow our client’s business across all media opportunities, retain clients and assist in developing our internal team.

What You Will Do:

• Build and maintain strong client executive relationships to foster long term partnerships, and prospect referrals, while identifying ways to drive incremental value to clients and fostering an environment for candid partnership feedback

• Oversee multiple client teams providing guidance in ensuring strong performance against client goals and identifying and resolving any client issues

• Identify opportunities to grow revenue with existing clients, that are consistent with client growth objectives and in their best interests

• Jointly oversee and implement the strategy of Flywheel Digital considering how best to scale in an effective and efficient way.

• Act as a brand ambassador for Flywheel both internally by sharing market insight, trainings, etc. and externally through participating in business development, conferences, webinars, share groups and more

• Ensure team has the training, resources and ongoing professional development they need to succeed personally and professionally as they deliver value to our clients everyday

• Maintain team morale and motivation as we operate in a hybrid work environment

• Constantly seek ways to improve team’s operating efficiency, optimizing time spent vs. quality of delivery, while maintaining work/life balance across the team

• Contribute to all hiring, team structuring, and account resourcing decisions in the team

• Travel required, based on client needs

Who You Are:

• 8+ years of eCommerce experience across Digital Commerce retailers & intermediaries, or in a similar industry and role

• An expert in the fundamentals of Commerce (search, display, video, content, promotion, etc.)

• Proven track record prioritizing in a fast-paced environment with competing internal and external priorities

• Team player with a genuine desire to contribute to the overall success of Flywheel

• Team management experience, with demonstrated leadership, mentoring and coaching skills

• Strong business acumen, problem solving & analytical skills

• Excellent communication and organizational skills

• Results driven with strong customer focus

• Experience in presenting and influencing at Executive level

• Ability to quickly adapt to changing environments

• Bias for action and ability to achieve objectives and goals with optimistic energy and tenacity to defeat barriers

• Proactive and independently motivated

• Intellectually curious and a quick learner__

$200,000

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

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