VP, Client Success & Strategic Partnerships

Safe--guard-Products-International,-LLC-; Atlanta (GA); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Company Match

Paid Holidays and Vacation

Employee Wellness Programs

Tuition Reimbursement

Job summary

Safe-Guard Product International is seeking a Vice President, Client Success Partners in Atlanta (Sandy Springs hybrid). You will lead the Client Success Partner and Program Manager teams, own account plans, ensure client health, renewals, and strong partner relationships.

You’ll build the client success function from the ground up, establish playbooks, and drive data-driven outcomes across a portfolio of OEMs, finance partners, and dealers. Travel up to 25% may be required.

Qualifications

• Bachelor’s degree in Business, Finance, Economics, or related field; MBA or advanced degree preferred.
• Minimum 15 years in client success, strategic accounts, or relationship mgmt for enterprise clients.

Responsibilities

• Lead Client Success Partner and Program Manager teams; oversee hiring, development, succession, and performance management.
• Own annual account plans and translate growth thesis into commitments with owners and dates.
• Establish and run Client Health Assessments program with scoring, reviews, and risk tier actions.

Skills

Leadership

Strategic account management

Client success

People leadership

Education

MBA or advanced degree

Bachelor’s degree in Business/Finance/Economics

Tools

Asana

Jira

Smartsheet

Job description

Safe-Guard Product International is seeking a Vice President, Client Success Partners in Atlanta (Sandy Springs hybrid). You will lead the Client Success Partner and Program Manager teams, own account plans, ensure client health, renewals, and strong partner relationships.

You’ll build the client success function from the ground up, establish playbooks, and drive data-driven outcomes across a portfolio of OEMs, finance partners, and dealers. Travel up to 25% may be required.