Hybrid Customer Success & Partner Growth Specialist

Safe-Guard Products International; Atlanta (GA); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan with Company Match

Paid Holidays and Vacation

Tuition Reimbursement

Ongoing Training & PersonalDevelopment

Job summary

Safe-Guard Products International is seeking a Customer Success Specialist in a hybrid role based in Atlanta, GA. You will be the primary liaison to some of the auto industry's largest dealership partners, supporting programs, products, and the distribution network.

You will collaborate across departments, manage partner relationships, analyze client needs, and assist with change management. This role offers growth potential and a supportive team environment at Safe-Guard.

Qualifications

• Bachelor’s degree in Business or related field preferred but not required.
• Proficient in Microsoft Office; Word; Excel; PowerPoint; Outlook.
• Excellent interpersonal skills, able to communicate at a business level.
• Strong work ethic, time management and organizational skills.
• Detail oriented, able to catch and identify discrepancies.
• Proactive problem solver able to provide input and think critically through solutions.
• Self-starter able to work independently with minimal supervision.
• Schedule flexibility, willing to work additional evening or weekend hours when and if necessary.

Responsibilities

• Act as primary liaison, managing major client programs, products, and product distributions
• Maintain and expand our partner relationships.
• Analyze clients’ business needs and assist change management to our clients.
• Work with various departments throughout the organization to reconcile escalated claims, cancellations, and accounting issues.
• Collaborate on new program launches and products expansion.
• Facilitate incentive payments and bonus programs.
• Perform other duties or work needed to support client request.

Skills

Interpersonal skills

Detail oriented

Proactive problem solving

Self-starter

Time management

Business communication

Education

Bachelor's degree in Business or related field

Job description

Safe-Guard Products International is seeking a Customer Success Specialist in a hybrid role based in Atlanta, GA. You will be the primary liaison to some of the auto industry's largest dealership partners, supporting programs, products, and the distribution network.

You will collaborate across departments, manage partner relationships, analyze client needs, and assist with change management. This role offers growth potential and a supportive team environment at Safe-Guard.