Hybrid Customer Success Specialist - Partner Growth

Safe-Guard Products; Atlanta (GA); Híbrido; USD 54 000 - 82 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, and Vision Insurance

Flexible Spending Account

Health Savings Account

401(k) Plan with Company Match

Short-Term Disability

Long-Term Disability

Life Insurance

Paid Holidays and Vacation

Employee Referral Program

Employee Assistance Program

Wellness Programs

Tuition Reimbursement

Ongoing Training & PersonalDevelopment

Resumo da oferta

Safe-Guard Products International is seeking a Customer Success Specialist in a hybrid role based in Atlanta, GA to serve as the primary liaison for our automotive finance and insurance partners, supporting their programs and distribution networks.

You will collaborate with internal teams to manage programs, expand partnerships, and analyze client needs while facilitating changes and launches across the organization. The role offers significant growth in a dynamic, supportive environment.

Qualificações

• Bachelor’s degree in Business or related field preferred but not required.
• Excellent interpersonal skills, able to communicate at a business level.
• Strong work ethic, time management and organizational skills.
• Detail oriented, able to catch and identify discrepancies.
• Proactive problem solver able to provide input and think critically.
• Self-starter able to work independently with minimal supervision.
• Schedule flexibility, willing to work additional evening or weekend hours when necessary.

Responsabilidades

• Act as primary liaison, managing major client programs, products, and product distributions.
• Maintain and expand our partner relationships.
• Analyze clients’ business needs and assist change management to our clients.
• Work with various departments throughout the organization to reconcile escalated claims, cancellations, and accounting issues.
• Collaborate on new program launches and products expansion.
• Facilitate incentive payments and bonus programs.
• Perform other duties to support client requests.

Conhecimentos

Interpersonal skills

Communication

Problem solving

Time management

Detail oriented

Formação académica

Bachelor’s degree in Business or related field

Ferramentas

Microsoft Office

Word

Excel

PowerPoint

Outlook

Descrição da oferta de emprego

Safe-Guard Products International is seeking a Customer Success Specialist in a hybrid role based in Atlanta, GA to serve as the primary liaison for our automotive finance and insurance partners, supporting their programs and distribution networks.

You will collaborate with internal teams to manage programs, expand partnerships, and analyze client needs while facilitating changes and launches across the organization. The role offers significant growth in a dynamic, supportive environment.