Partner Success Specialist - Hybrid (Atlanta)

Safe--guard-Products-International,-LLC-; Atlanta (GA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan with Company Match

Paid Holidays and Vacation

Tuition Reimbursement

Wellness Programs

Employee Referral Program

Job summary

Safe-Guard Products International in Atlanta, GA is seeking a Customer Success Specialist to serve as the primary liaison for dealership partners, supporting programs, products, and distribution networks.

The role combines functional and technical responsibilities, collaborating across departments to foster growth, manage programs, and drive exceptional service.

This hybrid position offers career development and exposure to a fast-paced auto finance ecosystem.

Qualifications

• Bachelor's degree preferred but not required.
• Proficient in Microsoft Office; Word; Excel; PowerPoint; Outlook.
• Excellent interpersonal skills, able to communicate at a business level.
• Strong work ethic, time management and organizational skills.
• Detail oriented, able to catch and identify discrepancies.
• Proactive problem solver able to provide input and think critically through solutions.
• Self-starter able to work independently with minimal supervision.
• Schedule flexibility, willing to work additional evening or weekend hours when and if necessary.

Responsibilities

• Act as primary liaison, managing major client programs, products, and product distributions
• Maintain and expand our partner relationships.
• Analyze clients’ business needs and assist change management to our clients.
• Work with various departments throughout the organization to reconcile escalated claims, cancellations, and accounting issues.
• Collaborate on new program launches and products expansion.
• Facilitate incentive payments and bonus programs.
• Perform other duties or work needed to support client request.

Skills

Client relationship management

Communication

Time management

Detail oriented

Problem solving

Self-motivation

Schedule flexibility

Education

Bachelor's degree in Business or related field

Tools

Microsoft Office

Excel

Word

PowerPoint

Outlook

Job description

Safe-Guard Products International in Atlanta, GA is seeking a Customer Success Specialist to serve as the primary liaison for dealership partners, supporting programs, products, and distribution networks.

The role combines functional and technical responsibilities, collaborating across departments to foster growth, manage programs, and drive exceptional service.

This hybrid position offers career development and exposure to a fast-paced auto finance ecosystem.