VP, Business Readiness Lead - Transformation

JP Morgan Chase; Newark (DE); On-site; USD 200,000 - 260,000; Full time

Benefits offered by this job

Total rewards package

Health care coverage

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase in Newark, DE seeks a Vice President, Business Readiness Lead, to own end-to-end readiness for an assigned portfolio. You will direct a three-person delivery team, govern readiness plans, manage risks, and ensure alignment with release calendars and BAU transition.

You will partner with Communications, Procedures, and Training groups to integrate outputs into the overall plan, escalate issues as needed, and influence senior stakeholders to secure timely decisions and resource

Qualifications

• 7–10+ years of experience in Business Readiness, change management, transformation, or complex program leadership.
• Proven accountability for end-to-end readiness across a portfolio, including governance, prioritisation, and adoption.
• Ability to lead and develop delivery teams, allocate work, assure quality, and influence senior stakeholders.
• Experience coordinating partner teams (Communications, Procedures, and Training) while maintaining integrated plans.
• Strong analytical, written, and verbal communication skills for executive decision-making.

Responsibilities

• End-to-end accountability for Business Readiness outcomes across an assigned portfolio, including intake, assessment, integrated planning, implementation, adoption, hypercare, and transition to BAU.
• Lead and allocate work across the three Associates, balancing demand, complexity, capacity, development, and cross-portfolio coverage.
• Own portfolio readiness governance, quality assurance, stage-gate recommendations, risk escalation, remediation, and adoption performance.
• Maintain the partnership model with Communications, Procedures, and Training teams, which deliver their outputs while liaising with the central Business Readiness team.
• Own portfolio intake, prioritisation, and governance, confirming scope, ownership, audiences, timing, dependencies, complexity, controls, and success measures.
• Lead impact, stakeholder, operational, and change-saturation assessments with requestors and Business Solutions Owners; determine the proportionate Business Readiness approach and required deliverables.
• Allocate lower- and medium-complexity changes across the three Associates, directly lead the most complex or strategically significant changes, and rebalance capacity as portfolio demand changes.
• Set expectations for integrated Business Readiness plans and assure their quality, completeness, proportionality, evidence, dependencies, and alignment with release governance and control requirements.
• Provide formal, evidence-based Business Readiness recommendations at stage gates, including proceed, proceed with conditions, remediate, escalate, or defer within defined decision thresholds.
• Build senior stakeholder, sponsor, and people-manager engagement plans; identify resistance, cumulative change impacts, and organizational constraints, and drive timely decisions and interventions.
• Integrate Business Readiness activity with Business, Product, Technology, PMO, Operations, Risk, and Controls delivery plans, release calendars, cutover plans, and BAU transition arrangements.
• Establish and maintain effective working relationships with Communications, Procedures, and Training partner teams. These partners are responsible for designing and delivering their outputs and will liaise with the central Business Readiness team; the Vice President will agree requirements, milestones, dependencies, and evidence, integrate their outputs into the overall plan, and escalate delivery risks.
• Oversee cutover readiness, release support, hypercare, and transition to BAU across the portfolio, ensuring ownership, exit criteria, unresolved issues, and follow-up actions are clear.
• Monitor portfolio readiness, adoption, operational performance, and stakeholder feedback against agreed baselines and targets; direct remediation when outcomes are off track.
• Maintain the portfolio demand, capacity, dependency, risk, and escalation view; provide clear recommendations to the Global Head of Business Readiness on priorities, trade-offs, and resource constraints.
• Coach the three Associates, review material assessments and recommendations, promote peer quality reviews, and ensure consistent use of Business Readiness standards, playbooks, templates, workflow tools, and reporting.
• Use lessons learned, quality findings, adoption data, and partner feedback to improve the Business Readiness methodology and central service.

Skills

Business Readiness

Change management

Program leadership

Stakeholder management

Delivery leadership

Tools

Workflow tools

Job description

JPMorgan Chase in Newark, DE seeks a Vice President, Business Readiness Lead, to own end-to-end readiness for an assigned portfolio. You will direct a three-person delivery team, govern readiness plans, manage risks, and ensure alignment with release calendars and BAU transition.

You will partner with Communications, Procedures, and Training groups to integrate outputs into the overall plan, escalate issues as needed, and influence senior stakeholders to secure timely decisions and resource