VP, Asset Servicing – Americas Leadership

Citigroup Inc.; Tampa (FL); On-site; USD 104,000 - 156,000; Full time

Job summary

Citigroup Inc. is seeking a Vice President to lead Americas Asset Servicing in Tampa, FL. The role focuses on driving operational efficiency, risk reduction, and strong client service across NAM and LATAM markets.

You will implement process improvements, oversee corporate actions teams, and act as a key escalation point for complex issues, with a focus on automation and strategic initiatives.

Qualifications

• 8+ years of experience in financial services operations, with expertise in corporate actions across NAM and LATAM.
• Proven leadership experience managing operations teams and driving change.
• Strong analytical, problem-solving and decision-making abilities, with process-improvement focus.

Responsibilities

• Identify and implement automation, simplification, and standardization to improve efficiency and scalability across the Americas.
• Develop and deliver comprehensive training programs for Asset Servicing teams.
• Mentor and grow corporate actions teams, promoting accuracy and accountability.
• Serve as escalation point for complex operational issues and implement sustainable solutions.
• Lead root-cause analyses of systemic challenges in LATAM Asset Servicing and drive solutions.
• Analyze operational metrics to identify trends and opportunities for risk reduction and service improvement.

Skills

Leadership

Process optimization

Analytical skills

Communication

Education

Bachelor’s degree in Finance/ Accounting

Job description

Citigroup Inc. is seeking a Vice President to lead Americas Asset Servicing in Tampa, FL. The role focuses on driving operational efficiency, risk reduction, and strong client service across NAM and LATAM markets.

You will implement process improvements, oversee corporate actions teams, and act as a key escalation point for complex issues, with a focus on automation and strategic initiatives.