VP, AI Transformation & Innovation Programs

JPMorganChase; Jersey City (NJ); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorganChase is hiring a Vice President, Program Manager – Innovation & AI Transformation within the Controls Room team in Jersey City, NJ. The role leads cross-functional transformation programs that redesign workflows and embed AI and automation to improve control management outcomes.

You will translate opportunities into roadmaps with measurable outcomes, run governance from pilot to scale, and collaborate across lines of defense while balancing risk, privacy, and control requirements.

Qualifications

• Demonstrated program management experience delivering cross-functional transformation initiatives from discovery through implementation, typically demonstrated through 7+ years of relevant experience.
• Strong command of current AI and automation technologies, with a demonstrated commitment to tracking emerging tools and approaches that keep solutions innovative and forward-looking.
• Strong structured problem-solving skills (including root-cause analysis, process mapping, and translating ambiguity into clear plans).
• Experience defining outcomes, metrics, and key performance indicators, and using data to manage progress and impact.
• Demonstrated ability to apply AI and automation to knowledge and workflow-heavy processes (e.g., triage, knowledge enablement, assisted drafting, summarization, and quality monitoring).
• Ability to design solutions across people, process, operating model, data, and technology, including clear documentation of requirements and trade-offs.
• Strong governance and delivery discipline, including dependency management, risk and issue management, and executive reporting.

Responsibilities

• Lead AI-enabled transformation programs across control management processes by embedding AI and automation into defined workflows.
• Diagnose end-to-end workflows to identify root causes, baseline performance, and define clear outcomes and key performance indicators.
• Discover, size, and shape use cases and translate them into executable roadmaps with requirements, milestones, and success measures.
• Design fit-for-purpose solutions across people, process, operating model, data, and technology, clearly articulating trade-offs across cost, complexity, risk, and time-to-value.
• Define and implement operating model changes that embed AI into day-to-day work, including roles, handoffs, escalation paths, exception handling, and human review points.
• Own program delivery and governance, including plans, dependencies, risks and issues, decision logs, forums, and executive-ready status updates.
• Drive decisions and escalations to maintain momentum, remove blockers, and deliver outcomes on time and with quality.
• Partner across lines of defense, lines of business, and corporate functions to align priorities and execute responsibly within established forums.
• Track benefits and value realization by measuring performance against targets and continuously improving based on feedback and data.
• Produce periodic and ad-hoc roadmaps, reporting, and dashboards to meet stakeholder needs across the organization.

Job description

JPMorganChase is hiring a Vice President, Program Manager – Innovation & AI Transformation within the Controls Room team in Jersey City, NJ. The role leads cross-functional transformation programs that redesign workflows and embed AI and automation to improve control management outcomes.

You will translate opportunities into roadmaps with measurable outcomes, run governance from pilot to scale, and collaborate across lines of defense while balancing risk, privacy, and control requirements.