VP, AI in Operations Transformation

JPMorgan Chase & Co.; City of Rochester (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an AI Program Manager for the AI in Operations Transformation Office in New York. You will drive redesign of operations workflows in an AI-native world, crafting target-state designs and robust business cases to secure funding.

The role emphasizes hands-on design thinking, collaboration with AI teams firm-wide, and leadership of a high-performing program-management team to deliver measurable business impact.

Qualifications

• 6+ years of program management and change management experience in large-scale transformations.
• Proven ability to convert ambiguity into concrete transformation plans.
• Strong analytical and executive-level communication for stakeholders.

Responsibilities

• Lead end-to-end current-state mapping of operational workflows to identify AI opportunities.
• Design target-state workflows embedding AI tools and agentic capabilities.
• Build business cases with investment requirements, expected returns and success metrics.
• Plan and facilitate design-thinking workshops with cross-functional partners.

Skills

Strategic thinking

Analytical skills

Decision making

Leadership

Communication

Problem solving

Education

BA in Economics, Finance, Math, or Engineering

MBA or related Master's degree

Tools

PowerPoint

Excel

SharePoint

Alteryx

Tableau

Job description

JPMorgan Chase & Co. is seeking an AI Program Manager for the AI in Operations Transformation Office in New York. You will drive redesign of operations workflows in an AI-native world, crafting target-state designs and robust business cases to secure funding.

The role emphasizes hands-on design thinking, collaboration with AI teams firm-wide, and leadership of a high-performing program-management team to deliver measurable business impact.