VP, Accessibility Testing & Digital Quality Leadership

J.P. Morgan

New York (NY)

On-site

USD 180,000 - 240,000

Full time

14 days+

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Job summary

J.P. Morgan is hiring a Vice President, Accessibility Testing Organization Lead in Card Shopping to define and lead the accessibility testing strategy and operating model for customer-facing experiences.

You will manage a team and partner across Product, Technology, Design, Legal, Compliance, and Operations to embed accessibility into the product lifecycle from discovery through release. You will stay current on standards, evaluate tools, and drive improvements in remediation, measurement, and

Qualifications

7+ years in digital accessibility, QA, or related field.
Ability to lead and scale an accessibility program.
Experience defining testing standards, plans and governance.

Responsibilities

Lead the accessibility testing organization by setting vision, operating model, standards, and roadmap for inclusive digital quality.
Manage, coach, and develop a team of accessibility testing professionals with clear roles and performance expectations.
Define and implement accessibility test strategies, test plans, test cases, and defect management and QA standards.
Partner with Product, Technology, Design, and accessibility teams to align on requirements, scope, remediation, and measurement.
Establish governance routines for intake, prioritization, reporting, escalation, and risk management.