VP Accessibility Testing Leader

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 150,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. in the United States is seeking a Vice President, Accessibility Tester on the Shopping team.

You will be a hands-on expert who guides accessibility quality across public digital experiences and partners with product, design, and engineering to embed testing into delivery. You will develop testing strategies, manage defects, and influence stakeholders with remediation guidance, staying current with WCAG, ADA, and emerging accessibility practices to scale accessible credit

Qualifications

• 7+ years in digital accessibility/testing/QA or related field.
• Deep knowledge of WCAG, ADA, Section 508, PDF/UA, assistive tech, common accessibility barriers.
• Ability to operate independently and influence cross-functional partners.
• Experience building or maturing testing practices, documentation, standards, and routines.
• Ability to identify accessibility issues from designs and live experiences; review front-end code (HTML, ARIA, JS, React).
• Hands-on testing with assistive tech (NVDA, JAWS, VoiceOver, TalkBack, magnifiers).
• Knowledge of WAI-ARIA, HTML5, CSS, JavaScript; defect management in Jira.
• Experience documenting testing guidance in team knowledge bases (Confluence).

Responsibilities

• Serve as a senior accessibility testing SME across public credit card shopping experiences.
• Independently own complex accessibility testing work from assessment through remediation follow-through.
• Develop and execute accessibility test strategies, test plans, test cases, and defect management practices.
• Partner with product, design, and engineering to clarify requirements and ensure issues are prioritized and resolved.
• Provide clear documentation, recommendations, and escalation support to improve governance and decision-making.
• Lead defect triage, root-cause analysis, remediation tracking, and risk communication across stakeholders.
• Evaluate and recommend testing tools, automation opportunities, and process improvements to increase effectiveness.
• Stay current on accessibility standards, regulatory expectations, and emerging technologies to strengthen practices.

Skills

Accessibility testing leadership

WCAG/ADA/Section 508 knowledge

Independent contributor

Testing practices & documentation

Front-end code review (HTML, ARIA, JS,

Assistive technologies testing

Defect management (Jira)

Confluence knowledge

Tools

Jira

Confluence

Job description

JPMorgan Chase & Co. in the United States is seeking a Vice President, Accessibility Tester on the Shopping team.

You will be a hands-on expert who guides accessibility quality across public digital experiences and partners with product, design, and engineering to embed testing into delivery. You will develop testing strategies, manage defects, and influence stakeholders with remediation guidance, staying current with WCAG, ADA, and emerging accessibility practices to scale accessible credit