Volunteer Programs Lead — Hospital Operations

Memorial Hospital West; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Memorial Hospital West in Pembroke Pines, Florida, is seeking a Volunteer Services Specialist to own and execute the facility's volunteer program. You will align volunteer activities with patient experience priorities, safety standards and hospital operations, partnering with hospital leadership and departments to improve service quality.

Responsibilities include shaping recognition and retention plans, coordinating analytics with tools like Press Ganey, Workday and related systems, and managing

Qualifications

• Associates (Required)
• Associate's degree or equivalent combination of education and experience.
• Two (2) years of related experience. Experience in recruiting, screening, and training preferred.

Responsibilities

• Represents Volunteer Services in facility and departmental forums to provide program updates, communicate enhancements, and ensure alignment with operational priorities.

Skills

Accountability

Customer Service

Develops Relationships

Effective Communication

Organization Skills

Problem Solving

Responding to Change

Standards of Behavior

Team Work

Education

Associates (Required)

Job description

Memorial Hospital West in Pembroke Pines, Florida, is seeking a Volunteer Services Specialist to own and execute the facility's volunteer program. You will align volunteer activities with patient experience priorities, safety standards and hospital operations, partnering with hospital leadership and departments to improve service quality.

Responsibilities include shaping recognition and retention plans, coordinating analytics with tools like Press Ganey, Workday and related systems, and managing