Volunteer Programs Lead - Hospice Care & Training

VNS Health; New York (NY); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Referral bonus

Paid time off

Health insurance

Retirement plan

Wellness programs

FSAs

Tuition reimbursement

Career advancement

Internal mobility

Job summary

VNS Health in New York City seeks a dedicated Volunteer Coordinator to recruit, train and support volunteers delivering hospice services to patients and families. The role involves coordinating volunteer assignments, ensuring visit documentation, and maintaining regulatory compliance under the Volunteer Manager.

You will participate in trainings, assist with outreach, and help integrate volunteers into patient care plans while representing the program at community events.

Qualifications

• High School Diploma required.
• Effective oral, written and interpersonal communication skills required.
• Ability to be flexible and work independently required.
• Minimum of one year of health care or community-based experience preferred.
• Prior volunteer coordination experience preferred.
• Strong organizational, facilitation and presentation skills preferred.

Responsibilities

• Facilitates the delivery of volunteer services to hospice patients and families.
• Works under the direction of the Volunteer Manager to carry out daily program operations and complete assigned tasks.
• Coordinates volunteer assignments within designated geographic areas and ensures visit documentation is completed and submitted on time.
• Assists the Volunteer Manager in tracking compliance elements (background checks, HIPAA docs, health screenings) and submits paperwork by deadlines.
• Communicates volunteer needs to the Interdisciplinary Team and supports integration into the patient’s plan of care.
• Participates in volunteer trainings and continuing education.
• Assists in delivering volunteer training and coordinating logistics and materials.
• Maintains awareness of current hospice volunteer practices and supports outreach or education efforts.
• Participates in community events to represent volunteer services as delegated.
• Completes documentation tasks and routes files to the Volunteer Manager for regulatory review.

Skills

Oral communication

Written communication

Interpersonal skills

Flexibility

Independent work

Volunteer coordination

Organizational skills

Facilitation

Presentation skills

Education

High School Diploma

Job description

VNS Health in New York City seeks a dedicated Volunteer Coordinator to recruit, train and support volunteers delivering hospice services to patients and families. The role involves coordinating volunteer assignments, ensuring visit documentation, and maintaining regulatory compliance under the Volunteer Manager.

You will participate in trainings, assist with outreach, and help integrate volunteers into patient care plans while representing the program at community events.