Volunteer Operations Lead - Hybrid Chicago

Braven; Chicago (IL); Hybrid; USD 47,000 - 51,000; Full time

Benefits offered by this job

Unlimited vacation

Carrot benefits

401K match

Health insurance

Parental leave

Sabbatical

Job summary

Braven seeks a Senior Coordinator, Volunteer Operations to backbone the volunteer pipeline. You’ll manage selection, vetting, training, and onboarding for Leadership Coach, Professional Mentor, and Mock Interview volunteers with consistency and care.

You’ll own systems, collaborate across teams, and push continuous improvement as Braven scales, stepping into gaps beyond current role definitions.

Qualifications

• At least 1 year of related work experience.
• Experience in volunteer management, program management, HR, or recruitment is preferred.
• Ability to plan, prioritize, and execute across a fast-paced environment.

Responsibilities

• Run day-to-day pipeline operations from info sessions to training and onboarding.
• Maintain outreach cadences, trackers, and Salesforce records with accuracy.
• Conduct candidate interviews and maintain background check compliance.
• Lead volunteer info sessions and manage scheduling and logistics.
• Identify process improvements and document workflows in Confluence.

Skills

Volunteer coordination

Project management

Cross-functional collaboration

Communication

Tools

Salesforce

Mogli

Jira

Job description

Braven seeks a Senior Coordinator, Volunteer Operations to backbone the volunteer pipeline. You’ll manage selection, vetting, training, and onboarding for Leadership Coach, Professional Mentor, and Mock Interview volunteers with consistency and care.

You’ll own systems, collaborate across teams, and push continuous improvement as Braven scales, stepping into gaps beyond current role definitions.