Volkswagen/Volvo Tag and Title Clerk

Ourisman Volkswagen of Bethesda; Bethesda (MD); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

HSA/FSA

Paid Time Off

Employee Discounts

Job summary

Ourisman Volkswagen of Bethesda is hiring a Volkswagen/Volvo Tag and Title Clerk to keep title and registration paperwork accurate and moving on schedule. You will handle transfers, registrations, and lien releases while coordinating with sales, finance, and state agencies.

You\'ll review documents, verify compliance, answer customer questions, and maintain audit-ready records. The role is onsite at our Bethesda location with a pay rate of $25 per hour and a benefits package.

Qualifications

• Prior Tag and Title Clerk experience (or similar administrative experience) preferred
• Strong attention to detail, organization, and ability to juggle multiple deadlines
• Working knowledge of title/registration processes and applicable state/local rules
• Clear written/verbal communication with customers and agencies
• Microsoft Office proficiency; dealership management software experience a plus
• Analytical, solution-focused approach to compliance documentation

Responsibilities

• Prepare and submit title transfers, registrations, and lien releases.
• Verify sales/finance and compliance documents and coordinate with teams.
• Answer customer questions on title/registration status and maintain audit-ready records.
• Spot and correct documentation errors or discrepancies.

Skills

Tag & Title experience

Attention to detail

Title/Registration knowledge

Communication

MS Office proficiency

Documentation compliance

Job description

Position Overview

As a Volkswagen/Volvo Tag and Title Clerk, you'll keep vehicle title and registration paperwork accurate, complete, and moving on schedule so sales and service can operate smoothly.

Key responsibilities include preparing and submitting title transfers, registrations, and lien releases; verifying sales/finance and compliance documents; coordinating with the sales team, finance, and state agencies; answering customer questions on title/registration status; maintaining audit-ready records; and spotting and correcting documentation errors or discrepancies.

Required qualifications/skills:

• Prior Tag and Title Clerk experience (or similar administrative experience) preferred
• Strong attention to detail, organization, and ability to juggle multiple deadlines
• Working knowledge of title/registration processes and applicable state/local rules
• Clear written/verbal communication with customers and agencies
• Microsoft Office proficiency; dealership management software experience a plus
• Analytical, solution-focused approach to compliance documentation

A Typical Workday

Your day is spent onsite, moving between focused desk work and quick check-ins with the front office. You'll start by reviewing the queue of incoming deals and documents, then prioritize items that need same-day follow-up. Throughout the day you'll track statuses, respond to questions from customers and partners, and make sure files are easy to locate when someone needs an update. You'll wrap up by confirming what was submitted, what's pending, and what needs attention first thing tomorrow.

Compensation & Benefits

• $25/hr
• Medical, Dental, and Vision coverage
• 401(k)
• Life Insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Paid Time Off
• Employee Discounts.