Voice Solutions Customer Support Specialist

Mobile Communications America; Valdosta (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Mobile Communications America in Valdosta, GA is seeking a Customer Service Specialist to greet customers, manage a multi-line phone system, and support our Voice division.

Ideal candidates have 3-7 years in customer operations, strong verbal and written communication, and proficiency with Microsoft Office. The role emphasizes teamwork, accuracy, and ability to multitask in a fast-paced office environment.

Qualifications

• Must have the ability to communicate clearly in writing and speech.
• Experience with a multi-line phone system and basic office software.
• High school diploma or GED required; associate degree preferred.

Responsibilities

• Serve as a customer service role model for others.
• Resolve customer issues with minimal supervision.
• Greet customers and visitors as the first point of contact.
• Support front office operations and assist customers professionally.

Skills

Customer service

Communication

Multi-line phone

Typing

MS Office

Time management

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Mobile Communications America in Valdosta, GA is seeking a Customer Service Specialist to greet customers, manage a multi-line phone system, and support our Voice division.

Ideal candidates have 3-7 years in customer operations, strong verbal and written communication, and proficiency with Microsoft Office. The role emphasizes teamwork, accuracy, and ability to multitask in a fast-paced office environment.