Part-Time Customer Experience and Operations Specialist

Callmc; Valdosta, Northern (GA, KY); Hybrid; USD 21,000 - 30,000; Part time

Job summary

Mobile Communications America, Inc. in Valdosta, GA is seeking a part-time Customer Service Specialist to support our Voice division and keep the front office running smoothly. You will greet customers, handle inquiries, and maintain professional communication across teams.

Ideal candidates have 3–7 years in customer operations, strong Microsoft Office skills, and the ability to multitask in a fast-paced environment with a multi-line phone system.

Qualifications

• 3–7 years experience in customer operations or related fields.
• Proficient in Microsoft Word, Excel, and Outlook.
• Ability to interact professionally in written and verbal communication.

Responsibilities

• Serves as a customer service role model for others.
• Able to resolve customer service issues with little to no supervision.
• Establish relationships with major customers and vendors out of their locations.
• Trains and mentors other customer operations staff.
• Assist all customers in a professional manner. First point of contact to greet customers and visitors.

Skills

Customer service

Scheduling/Dispatch

Accounts receivable

Purchasing

Shipping/Receiving

Inventory

Microsoft Office

Typing speed

Education

High School Diploma or GED

Associate Degree Preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Mobile Communications America, Inc. in Valdosta, GA is seeking a part-time Customer Service Specialist to support our Voice division and keep the front office running smoothly. You will greet customers, handle inquiries, and maintain professional communication across teams.

Ideal candidates have 3–7 years in customer operations, strong Microsoft Office skills, and the ability to multitask in a fast-paced environment with a multi-line phone system.