Voice IT Field Support Specialist – TS/SCI & Polygraph

J&T Business Consulting

New York (NY)

On-site

USD 65,000 - 95,000

Full time

8 days ago

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Job summary

Columbia, United States – J&T Business Consulting seeks a Voice IT Field Support Specialist Level 1 with TS/SCI clearance and Full Scope Polygraph. Responsible for site surveys, hardware specifications, installation scheduling, and configuration documentation.

You will configure workstations and peripherals, train staff, and support teleconferencing systems. The role requires strong hardware troubleshooting, Windows deployment, and Active Directory familiarity, with a need for secure access and

Qualifications

Minimum education and experience level: High school/GED and zero (0) to two (2) years of experience.
8570 Certification. Preferred Security +.
Will accept an AA or BS in a technical field as a substitute for years of experience.
Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
Well-versed in installing windows, software, applications, antivirus and patches.
Familiar with Active Directory security and policies.

Responsibilities

Conducts sites surveys; assesses and documents current site configuration and user requirements.
Analyzes existing requirements and prepares specifications for hardware acquisitions.
Develops hardware installation schedules.
Prepares drawings documenting configuration changes at each site.
Configures computers, communications devices and peripheral equipment.
Trains site personnel in proper use of hardware.
Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment
Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling
Maintain government and/or vendor-manufactured fiber optic/Ethernet cables & telephone systems