Hardware Tech I: TS/SCI Site Install & Advanced IT Support

Orion Consortium, LLC.; Columbia (MD); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Orion Consortium, LLC. is seeking an IT Support Technician with TS/SCI clearance and Full Scope polygraph. The role involves Tier 2/3 support for workstations, servers, and peripherals, plus site surveys and hardware installation across on-site and remote environments.

The ideal candidate has 1–2 years IT experience, 8570 certification, and strong AD/Windows skills. Expect collaboration with vendors and internal teams while maintaining security and uptime.

Qualifications

• High school diploma or GED required.
• 1-2 years IT experience preferred.
• 8570 Certification; Security+ preferred.

Responsibilities

• Provide Tier 2 and 3 support for workstations, servers, printers, peripherals, and teleconferencing equipment both on-site and remotely.
• Conduct site surveys and document configurations and changes.
• Prepare hardware procurement specs and installation schedules.
• Create and deliver site installation and test reports; support network upgrade initiatives.
• Build and install custom cabling and hardware integrations.
• Train site personnel on hardware usage and maintenance.
• Maintain fiber optic modems, multiplexers, cables, and telephone systems.
• Follow SOPs and use ticketing systems for tracking and documentation.
• Provide end-user connectivity support and collaborate with IT teams and vendors.

Skills

Hardware troubleshooting

Remote user support

Windows OS support

Active Directory

Microsoft Office

Education

High school diploma or GED

8570 Certification; Security+ preferred

Tools

Active Directory

Windows 7/10

Microsoft Office Suite

Job description

Orion Consortium, LLC. is seeking an IT Support Technician with TS/SCI clearance and Full Scope polygraph. The role involves Tier 2/3 support for workstations, servers, and peripherals, plus site surveys and hardware installation across on-site and remote environments.

The ideal candidate has 1–2 years IT experience, 8570 certification, and strong AD/Windows skills. Expect collaboration with vendors and internal teams while maintaining security and uptime.