Voice & Collaboration Network Administrator (Hybrid)

University of Connecticut

Storrs (CT)

On-site

USD 85,000 - 110,000

Full time

14 days+

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Tuition waivers

Competitive benefits

Job summary

The University of Connecticut is seeking a Network Administrator 1/2 to support enterprise voice and collaboration services and connected network infrastructure. The role involves installation, configuration, monitoring, troubleshooting, and lifecycle management across systems and endpoints.

Candidates should have strong networking knowledge, scripting/automation experience, and excellent communication skills.

Qualifications

Associate's degree and four years of related experience; OR
Bachelor's degree and two years of related experience; OR
Six years of related experience.
Experience supporting voice, collaboration, telecommunications, or related network services in an enterprise environment.
Demonstrated knowledge of networking concepts and technologies supporting IP-based voice and collaboration services.
Demonstrated knowledge of scripting or automation tools.
Effective written and oral communication, troubleshooting, and problem-solving skills.
Ability to travel to university locations and work outside normal business hours when necessary.

Responsibilities

Supports enterprise voice, collaboration, and associated network services, including installation, provisioning, configuration, monitoring, upgrading, troubleshooting, and decommissioning of systems and endpoints.
Performs needs analysis for voice and collaboration services with end users, technical staff, and stakeholders.
Provides production support and daily administration of systems, applications, and infrastructure used to deliver voice and collaboration services.
Works with senior technical staff and colleagues to plan and implement system integrations, technology changes, and problem resolution.
Identifies and resolves system problems and service degradations using appropriate diagnostic and monitoring tools, including investigation of network and call-quality issues.