VOFS Chester Admin

Flagship Specialty Partners; Chester (VA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401K Retirement

Paid Time Off

Paid Holidays

Training Programs

Flexible Spending Accounts

Dependent Care Accounts

Job summary

Virginia Oral & Facial Surgery is seeking a patient service representative to join our team in Chester, VA. This role focuses on creating a positive patient experience, handling check-in/check-out, updating patient records, and coordinating appointments in a fast-paced oral surgery setting.

The ideal candidate has at least two years of customer service experience in a medical or dental practice, with knowledge of insurance processes and strong communication skills.

Qualifications

• Two (2) years of customer service experience, required.
• Experience in a medical or dental practice, required.
• Knowledge of insurance processes and verifications.
• Ability to multitask.
• Excellent verbal and written communication skills.

Responsibilities

• Confirm and update patient identification, demographic, and insurance information.
• Prepare patient charts and documentation for upcoming appointments.
• Perform all check-in and check-out functions, including collecting necessary information and payments.
• Obtain patient consents/authorizations and process insurance pre-authorizations and referrals.
• Answer incoming calls promptly, document messages, and route inquiries to appropriate personnel.
• Schedule, reschedule, and coordinate patient appointments as needed.
• Maintain accurate and organized medical records.
• Support overall front-office operations and assist with other duties as assigned.

Skills

Customer service

Medical office experience

Multitasking

Verbal and written communication

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

VOFS Chester Admin Full Time Clerical Chester, VA, US

Salary Range: $18.00 To $23.00 Hourly

Step into a role that puts patients first.

Virginia Oral & Facial Surgery is looking for a motivated Patient Service Representativeto join our team. Our culture fosters family, purposeful work, individual accountability, and execution. We're looking for a self-starter interested in working in a fast-past and dynamic oral surgery environment to help promote exceptional patient service. This role is responsible for creating a positive patient experience and building a positive work environment.

What You’ll Do:

• Confirm and update patient identification, demographic, and insurance information.
• Prepare patient charts and documentation for upcoming appointments.
• Perform all check-in and check-out functions, including collecting necessary information and payments.
• Obtain patient consents/authorizations and process insurance pre-authorizations and referrals.
• Answer incoming calls promptly, document messages, and route inquiries to appropriate personnel.
• Schedule, reschedule, and coordinate patient appointments as needed.
• Maintain accurate and organized medical records.
• Support overall front-office operations and assist with other duties as assigned.

What You’ll Need:

• Two (2) years of customer service experience, required.
• Experience in a medical or dental practice, required.
• Knowledge of insurance processes and verifications.
• Ability to multitask.
• Excellent verbal and written communication skills.

What It Takes:

• Ability to lift 25 pounds.
• Prolonged periods of sitting.

How We'll Take Care of You:

• Medical, dental, vision with employer contribution
• Life Insurance
• Flex-spending Accounts
• Dependent Care Accounts
• Paid Time Off
• Paid Holidays
• Training Programs
• 401K Retirement, with employer contribution