VMS Operations & Solutions Specialist

Vertage Inc.; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Vertage Inc. seeks a VMS Operations Technology Specialist to lead configuration on projects, ensuring technology matches customer requirements and guiding test scripts, progress tracking, and resolution steps with deployment and operations teams.

Responsibilities include tier 2 MSP support, working with SAP Fieldglass, Beeline, VNDLY, Coupa, data input and audits, process improvements, and supporting the VMS Operations Manager.

Qualifications

• 2+ years of customer service experience.
• Strong analytical and creative problem-solving abilities.
• Excellent customer service and communication skills.
• Willingness to learn and grow technically.

Responsibilities

• Lead configuration on projects, aligning technology with business needs.
• Create requirements and develop test scripts; track progress.
• Own steps to resolution with deployment and operations teams.
• Provide Tier 2 MSP support.
• Input and audit data in VMS platforms (SAP Fieldglass, Beeline, VNDLY, Coupa).
• Identify and implement process improvements.
• Assist the VMS Operations Manager with additional duties.

Skills

Analytical skills

Creative problem-solving

Customer service

MS Office

Tech learning

Tools

SAP Fieldglass

Beeline

VNDLY

Coupa

Job description

Vertage Inc. seeks a VMS Operations Technology Specialist to lead configuration on projects, ensuring technology matches customer requirements and guiding test scripts, progress tracking, and resolution steps with deployment and operations teams.

Responsibilities include tier 2 MSP support, working with SAP Fieldglass, Beeline, VNDLY, Coupa, data input and audits, process improvements, and supporting the VMS Operations Manager.