Client Success & VMS Operations Specialist

AgileOne Group; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

AgileOne Group in Atlanta, GA is seeking a results-driven MSP/VMS administrator to support client managers, staffing partners, and contingent workers in day-to-day operations. You will work with AgileOne Vendor Management Tool or 3rd party VMS, maintain data accuracy, set up new users, ensure timely billing and reporting, and provide high level customer service to clients and suppliers.

This role emphasizes organization, communication, and collaboration with client teams, suppliers, and internal

Qualifications

• Ability to learn proprietary technology.
• Excellent verbal and written communication.
• Professional appearance.
• Able to prioritize multiple tasks without compromising service or quality.
• Able to work independently with minimal supervision.
• Excellent organizational skills.
• Ethical, fair and professional conduct in all interactions.
• Flexible, accountable and a team player.

Responsibilities

• Support the implementation team with data collection during the implementation process, and ongoing for client expansions.
• Coordinate and compile the collection of supplier data and information sheets for supplier set up in the system.
• Set up new client users, embedded workers, job titles, and other system data elements as needed.
• Provide user training to Client and staffing partner users as needed.
• Ensure project documentation is updated and archived weekly and can be retrieved for audit, review, and legal purposes.
• Perform project administrative duties as needed.
• Other duties and special projects as assigned.
• Act as liaison between client and suppliers on requirement issues while maintaining SLAs.

Skills

Verbal and written communication

Multitasking

Professional appearance

Independent worker

Time management

Analytical thinking

Education

High School Diploma

AA/Bachelor’s degree preferred

Tools

Windows

MS Word/Excel/PowerPoint

AgileOne/ActOne Technology

Job description

AgileOne Group in Atlanta, GA is seeking a results-driven MSP/VMS administrator to support client managers, staffing partners, and contingent workers in day-to-day operations. You will work with AgileOne Vendor Management Tool or 3rd party VMS, maintain data accuracy, set up new users, ensure timely billing and reporting, and provide high level customer service to clients and suppliers.

This role emphasizes organization, communication, and collaboration with client teams, suppliers, and internal