VMS Systems Engineer

Talent Solutions TAPFIN; United States; Hybrid; USD 75,000 - 125,000; Full time

Job summary

A leading staffing solutions provider in the United States is looking for a mid-senior level professional to manage and assist with the deployment of VMS technologies. The role involves training operations staff, ensuring compliance with quality management systems, and supporting client stakeholders. Candidates should have 5-10 years of experience in staffing or IT project services and a Bachelor’s degree or equivalent. This is a full-time position that allows for hybrid work arrangements.

Qualifications

• 5-10 years of experience in staffing or IT project services sector.
• Experience in customer service desired.
• In-depth knowledge of QMS processes.

Responsibilities

• Configure VMS technology according to design requirements.
• Serve as liaison between users and VMS providers.
• Ensure smooth project transitions and train Program Managers.
• Maintain relationships with VMS technology stakeholders.

Skills

VMS technology configuration

Project transition management

Customer service

Data management

Communication

Education

Bachelor’s degree or equivalent experience

Job description

Talent Solutions TAPFIN Pay Range

This range is provided by Talent Solutions TAPFIN. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

$75,000.00/yr - $125,000.00/yr

Direct message the job poster from Talent Solutions TAPFIN

Under limited supervision, this individual contributor role is responsible for managing and assisting with deployment and operational activities of TAPFIN MSP service offerings. These activities include configuring, testing, and deploying VMS technologies, training TAPFIN operations staff on how to perform their responsibilities, and ensuring compliance to QMS. This resource also supports VMS Systems Analysts in providing Level 2 support to program team personnel to resolve client, VMS technology functionality, or process issues; or routs the issues to appropriate party for resolution. Serves as the liaison with the VMS team and technology providers during implementation. There is also a “hybrid” version of this role where the Systems Analyst is assigned programs for which they provide daily support services, in line with what the VMS Systems Analysts do. This allows the individual to have multiple aspects to their roles, retain support relationships with clients they have supported before or helped to implement, and provides TAPFIN with resource flexibility.

Primary Job Functions

• Configure VMS technology to address requirements defined in Design Package and conduct demo/Configuration Validation Review. Maintain configuration workbook/templates and load production data into VMS technology
• Liaison between VMS technology users and VMS providers for data management and integration support. Act as the point of contact for communication, ensuring all parties are updated as necessary.
• Ensure a smooth project transition implementation to operations. Manage the transition process, train Program Managers on the VMS technology, and create job aids for each program to ensure compliance with QMS.
• Develop and maintain /program team /VMS technology relationships as assigned. 5% 6. Maintain knowledge/understanding of QMS, with in-depth knowledge of documents and procedures as it relates to job tasks and processes.

Required Experience:

A minimum of 5-10 years of experience in the staffing or IT project services sector, with customer service experience desired.

Education: Bachelor’s degree or equivalent experience in a business or related field.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Information Technology, Analyst, and Project Management

Industries

Engineering Services, Technology, Information and Media, and Staffing and Recruiting