VMI & Vending Support Specialist (Travel 20%)

Production Tool Supply Company LLC

Broussard, Louisiana (LA, MO)

On-site

USD 42,000 - 64,000

Full time

14 days+

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Benefits offered by this job

Paid Holidays

Paid Vacation

Attendance Awards

Overtime compensation

Tuition Reimbursement

401(k) with Company Match

Medical, Vision, Dental

Job summary

PTSolutions seeks a Vending Support Specialist to install, maintain and repair on-site and remotely monitor tool & MRO vending machines at customer facilities. The role requires communicating effectively, logging service tickets, and ensuring accurate inventories across multiple sites.

You will travel ~20% and work with field teams to optimize VMI programs while providing excellent customer service and timely replenishment support.

Qualifications

Must be age 21+ to drive a company vehicle.
Valid driver's license with clean driving record.
High School Diploma or GED Equivalency.

Responsibilities

Set up, program, and troubleshoot tool & MRO industrial vending machines.
Answer and respond to multiple calls daily while creating & logging service tickets.
Regularly maintain an accurate inventory for each machine at each customer; remotely via data and onsite as required.
Communicate with all customer personnel in a timely, professional manner.
Quickly respond to customer demand for replenishment & additional product lines in their VMI programs.
Maintain quality service levels and process efficiencies while providing for continuous departmental improvements.
Coordinate with local Field Sales, Sales Manager, and VMI Manager regarding customer accounts & best practices.
Prepare and complete orders for delivery or pickup according to schedule.