Vending Support Specialist: Onsite Tech & Remote Help

Production Tool Supply Company LLC; Roanoke (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Holidays

Paid Vacation

Attendance Awards

Overtime eligibility

Growth opportunity

Tuition Reimbursement

401(k) with Company Match

Medical, Vision, Dental available

Disability & Life Insurance

Voluntary Life Insurance

Job summary

Berkshire Production Supply LLC, based in Roanoke, VA, seeks a Vending Support Specialist to install, maintain, troubleshoot, and repair tool and MRO vending machines at customer sites. Limited travel required, up to 20%, with remote support from the facility.

You will log service tickets, manage inventories, and coordinate with local sales teams to ensure responsive service and customer satisfaction.

Qualifications

• Must be age 21+ to drive a company vehicle.
• Valid driver's license with clean driving record.
• High School Diploma or GED Equivalency.

Responsibilities

• Set up, program, and troubleshoot tool & MRO vending machines.
• Answer and respond to calls while logging service tickets.
• Maintain inventory for each machine remotely and on-site as required.
• Communicate with customer personnel in a timely and professional manner.
• Respond to replenishment needs and expand product lines in VMI programs.
• Coordinate with Field Sales, Sales Manager, and VMI Manager.
• Prepare and complete orders for delivery or pickup per schedule.
• Receive, sort, and place materials on racks and bins per standards.
• Travel: 20%.

Skills

Windows

Office Suite

Outlook

Excel

Teams

Education

High School Diploma or GED

Job description

Berkshire Production Supply LLC, based in Roanoke, VA, seeks a Vending Support Specialist to install, maintain, troubleshoot, and repair tool and MRO vending machines at customer sites. Limited travel required, up to 20%, with remote support from the facility.

You will log service tickets, manage inventories, and coordinate with local sales teams to ensure responsive service and customer satisfaction.