VMI Program Services Specialist

Wurth Industry USA; Town of Richfield (WI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Maternity/Paternal leave after 1 year

Tuition Reimbursement after 1 year of

Health benefits

401(k)

Paid Time Off

10 paid holidays

Job summary

Wurth Industry USA seeks a Program Service Representative to stock and deliver inventory, manage program presentation at customer locations, and oversee onsite/remote CPS operations. You will maintain inventory levels, ensure safety standards, and escalate issues to preserve service levels across customer facilities.

Based in Richfield, WI, the role runs Monday–Friday, 6:00am–3:00pm, with driving responsibilities and a focus on proactive program growth and excellent customer relations.

Qualifications

• High school diploma or GED required.
• 1-2 years of material handling or warehouse experience.
• Minimum of 2 years' experience in customer management.
• Valid Driver's License and clean driving record.
• Ability to pass/maintain DOT certification.
• Lifts 30 to 60 pounds; on your feet up to 8 hours daily.
• Work in customer facilities with varying conditions including seasonal driving.
• Basic computer knowledge including Microsoft Office.

Responsibilities

• Accurately stock product for multiple customer programs by filling or swapping product bins in customer locations, ensuring optimal inventory levels.
• Transport product to customers as necessary.
• Drive program growth through setup of new customer programs, expansion of existing customer programs, and forwarding expansion opportunities to appropriate organizational departments.
• Monitor and maintain optimal inventory levels by using VMI platforms and appropriate equipment to place orders when necessary. Review open orders.
• Maintain expert knowledge of program systems and operations.
• Maintain equipment, a clean and organized workspace, and professional customer relationship interaction standards, including appearance.
• Actively communicate with internal and external stakeholders. Resolve any issues that may impact customer programs or service levels. Identify opportunities to improve productivity, customer programs, and communication.
• Comply with all organizational policies and procedures, including internal and customer safety standards.
• All other duties as assigned.

Skills

Customer management

Communication

Problem solving

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Wurth Industry USA seeks a Program Service Representative to stock and deliver inventory, manage program presentation at customer locations, and oversee onsite/remote CPS operations. You will maintain inventory levels, ensure safety standards, and escalate issues to preserve service levels across customer facilities.

Based in Richfield, WI, the role runs Monday–Friday, 6:00am–3:00pm, with driving responsibilities and a focus on proactive program growth and excellent customer relations.