VMI Program Service Specialist

Wurth Industry US; Ida Grove (IA); Hybrid; USD 23,419 - 31,684; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

10 paid holidays

Maternity/Paternal leave

Tuition reimbursement

Job summary

The Vendor-Managed Inventory Program Service Representative position at Wurth Industry US involves setting, stocking and delivering products, and maintaining the overall program presentation at customer facilities. You will manage onsite/remote CPS program operations and provide best-in-class service by maintaining inventory levels and following safety standards.

Responsibilities include stocking, transportation, program growth, and coordination with internal teams to resolve issues while

Qualifications

• Requires high school diploma or GED.
• 1-2 years material handling or warehouse experience.
• Minimum of 2 years of experience in customer management.
• Valid Driver's License and clean driving record.
• Ability to pass and maintain DOT certification.
• Regularly lift 30 to 60 pounds; may be on feet up to 8 hours a day.
• Work at customer locations with varying conditions.
• Basic computer knowledge including Microsoft Office.
• Effective verbal and written communication skills.
• Ability to solve practical problems.
• Ability to establish, build and maintain positive relationships with customers.

Responsibilities

• Accurately stock product for multiple customer programs by filling or swapping product bins in customer locations, ensuring optimal inventory levels.
• Transport product to customers as necessary.
• Drive program growth through setup of new customer programs, expansion of existing customer programs, and forwarding expansion opportunities to appropriate organizational departments.
• Monitor and maintain optimal inventory levels by using VMI platforms and appropriate equipment to place orders when necessary. Review open orders.
• Maintain expert knowledge of program systems and operations.
• Maintain equipment, a clean and organized workspace, and professional customer relationship interaction standards, including appearance.
• Actively communicate with internal and external stakeholders. Resolve any issues that may impact customer programs or service levels. Identify opportunities to improve productivity, customer programs, and communication.
• Comply with all organizational policies and procedures, including internal and customer safety standards.
• All other duties as assigned.

Skills

Material handling/warehouse

Customer management

Driver's license

DOT certification

Lifting 30-60 lb

MS Office

Communication skills

Problem solving

Relationship building

Education

High school diploma or GED

Tools

MS Office

Job description

The Vendor-Managed Inventory Program Service Representative position at Wurth Industry US involves setting, stocking and delivering products, and maintaining the overall program presentation at customer facilities. You will manage onsite/remote CPS program operations and provide best-in-class service by maintaining inventory levels and following safety standards.

Responsibilities include stocking, transportation, program growth, and coordination with internal teams to resolve issues while