VLT Floor Attendant — Guest Service on the Gaming Floor

Caesars Entertainment; Columbus (OH); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Caesars Entertainment in Columbus, OH is seeking a VLT Floor Attendant to provide excellent customer service on the gaming floor. You will service players, handle coin changes, and support game mechanics.

Responsibilities include assisting guests with play, fixing minor jams, refilling coins, and processing hand pays and jackpots, with other duties as assigned. Must complete required training and pass background checks as part of onboarding.

Qualifications

• Must be 100% customer service focused and able to work in a fast-paced environment.
• Must take a two-hour training class for Video Lottery terminals.
• Must obtain and maintain appropriate licensing and pass background checks.

Responsabilités

• Make change for guests on the floor and assist with gaming-related needs.
• Instruct guests in how to play games and fix minor paper and coin jams.
• Refill coins in gaming terminals when required and render hand pays and jackpots.
• Perform all other duties as assigned.

Connaissances

Customer service focus

Interpersonal skills

Fast paced environment

Formation

High School Diploma or equivalent

Description du poste

Caesars Entertainment in Columbus, OH is seeking a VLT Floor Attendant to provide excellent customer service on the gaming floor. You will service players, handle coin changes, and support game mechanics.

Responsibilities include assisting guests with play, fixing minor jams, refilling coins, and processing hand pays and jackpots, with other duties as assigned. Must complete required training and pass background checks as part of onboarding.