VLT Guest Experience Specialist (Part-Time Evenings)

JACK Entertainment; North Randall (OH); On-site; USD 11,000 - 16,000; Part time

Job summary

JACK Entertainment in North Randall, OH is seeking a Video Lottery Terminal Attendant for a part-time evening shift. The role focuses on delivering friendly guest service while continuously monitoring VLT machines for optimal performance.

You will patrol the VLT area, assist players, process ticket-in/ticket-out transactions, and promote JACK Rewards. A high school diploma and money handling experience are preferred; you must obtain an Ohio Lottery license and be able to lift up to 40 pounds.

Qualifications

• High school diploma or equivalent required.
• Experience handling money preferred.
• Ability to read, write and understand English.
• Willing to work non-traditional days and hours.
• Must be able to lift up to 40 pounds.

Responsibilities

• Provide efficient guest service and monitor VLT machines.
• Patrol assigned sections to engage guests.
• Create a high-energy, fun environment around VLT wins.
• Communicate VLT floor functionality to players.
• Handle jackpots, buy-ins, and end-of-shift reconciliations.
• Keep areas clean, secure, and well maintained.
• Ensure compliance with gaming regulations and JACK policies.

Skills

Basic math

Money handling

English proficiency

Customer service

Flexibility

Education

High school diploma or equivalent

Job description

JACK Entertainment in North Randall, OH is seeking a Video Lottery Terminal Attendant for a part-time evening shift. The role focuses on delivering friendly guest service while continuously monitoring VLT machines for optimal performance.

You will patrol the VLT area, assist players, process ticket-in/ticket-out transactions, and promote JACK Rewards. A high school diploma and money handling experience are preferred; you must obtain an Ohio Lottery license and be able to lift up to 40 pounds.