VLT Technician: Slot Machine Repair & Tech Training

Northfield Park Racino; Northfield Center Township (OH); On-site; USD 28,000 - 41,000; Full time

Job summary

Northfield Park Racino is seeking a VLT Technician to perform floor repairs, rebuild slot games, and train fellow technicians while delivering excellent guest service. You will ensure compliance with company policies and Gaming Control Board requirements and maintain security of equipment and assets.

The role requires attention to detail, strong problem-solving abilities, and the ability to communicate effectively in English.

Qualifications

• 6+ months of prior relevant experience preferred.
• Experience with basic tools and guest service.
• English communication required.

Responsibilities

• Perform floor repair and preventative maintenance of all Video Lottery Machines including machine cleaning and overhauls.
• Rebuild slot games and related systems as needed.
• Provide hands‑on training to all VLT Technicians.
• Work with VLT Technical and VLT Operational teams to ensure VLT machines and on‑line system equipment are in proper working order and meet customer needs.
• Resolve guest complaints within scope of authority; refer to management when needed.

Skills

Problem solving

Customer service

English communication

Multi-tasking

Independent work

Team collaboration

Tools

Basic tools

Job description

Northfield Park Racino is seeking a VLT Technician to perform floor repairs, rebuild slot games, and train fellow technicians while delivering excellent guest service. You will ensure compliance with company policies and Gaming Control Board requirements and maintain security of equipment and assets.

The role requires attention to detail, strong problem-solving abilities, and the ability to communicate effectively in English.