Vitamin Department Lead & Wellness Coach

Sprouts Farmers Market, Inc.; Santa Barbara (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Sprouts Farmers Market, Inc. is seeking a Vitamin Manager to lead the Vitamin Department's sales and operations. You will deliver exceptional customer service, maintain expertise in vitamins and health products, and oversee inventory, promotions, and staffing to meet sales and efficiency goals.

The role involves coaching team members, coordinating with store leadership, and ensuring compliance with safety and regulatory standards, while driving a high-quality customer experience.

Qualifications

• Be at least 18 years of age and a minimum of 1 year of vitamin, homeopathy, or holistic experience with leadership experience
• Have good communication skills; and the ability to give and take direction
• Perform general housekeeping in the department; clean and dust
• Adhere to all safety, health, and Weights and Measures regulations
• Be willing to gain education on new products and alternative health
• Have strong

Responsibilities

• Ensure excellent customer service by giving prompt, friendly, and knowledgeable information and guidance on our large selection of supplements and related products
• Maintain an in-depth knowledge of vitamins, supplements, and other health and beauty items in the department, providing customers with guidance on supplements, health and beauty, and related products
• Order product and manage inventory control
• Oversee sales and promotional events
• Work to achieve required sales, margin, expense and labor goals, through maintaining the proper product assortment, merchandising and inventory control to avoid out of stocks and overstocks
• Work with Buyer and Store Manager to determine inventory, based frequent evaluation of sales reports and current market trends
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process.
• Regularly attend and participate at in-store meetings.
• Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager.
• Confidently exercise independent judgment to address Team Member concerns.
• Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed.
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive.
• Serve as a Key Carrier for the store and/or act as a Manager on Duty (MOD) as needed.

Skills

Communication skills

Leadership experience

Customer service

Job description

Sprouts Farmers Market, Inc. is seeking a Vitamin Manager to lead the Vitamin Department's sales and operations. You will deliver exceptional customer service, maintain expertise in vitamins and health products, and oversee inventory, promotions, and staffing to meet sales and efficiency goals.

The role involves coaching team members, coordinating with store leadership, and ensuring compliance with safety and regulatory standards, while driving a high-quality customer experience.