Vital Records Customer Service Specialist

Doc PersonalBeratung GmbH; United States; Remote; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Job summary

South Carolina Department of Public Health is seeking a Program Assistant to support the Division of Vital Records. You will assist on-site customers with vital records applications, screen for entitlement, and ensure accurate fee handling and document issuance.

Data entry into the vital records system and adherence to security policies are required. Responsibilities include processing amendments, maintaining records, and performing general clerical duties.

Qualifications

• Bilingual in Spanish.
• Associate or bachelor's degree required.
• Six years of responsible clerical experience or equivalent.

Responsibilities

• Assist customers in completing applications for certified copies of vital records and screen for required information.
• Enter data from applications into the electronic vital records system and reconcile discrepancies for audit purposes.
• Initiate amendments by affidavits of correction, paternity acknowledgements, legitimations, and court orders.
• Assist in clerical and office maintenance duties including filing, organizing, and light cleaning.
• Other duties as assigned related to the position.

Skills

Bilingual in Spanish

Education

Associate degree

Bachelor's degree

Job description

South Carolina Department of Public Health is seeking a Program Assistant to support the Division of Vital Records. You will assist on-site customers with vital records applications, screen for entitlement, and ensure accurate fee handling and document issuance.

Data entry into the vital records system and adherence to security policies are required. Responsibilities include processing amendments, maintaining records, and performing general clerical duties.