Vital Records Client Services Specialist (Hybrid)

Doc PersonalBeratung GmbH; United States; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Vacation leave

Sick leave

Paid holidays

Parental leave

Health, dental, vision, life insurance

Retirement benefits

Job summary

South Carolina Department of Public Health in Spartanburg seeks a Program Assistant to support Vital Records operations. You will assist customers with vital event applications, screen for required information, issue certified copies, enter data, and follow security and audit procedures.

The role also involves clerical tasks, filing, and occasional office maintenance, with hybrid work potential after probation.

Qualifications

• State Minimum Requirements: A high school diploma and relevant program experience. A bachelor's degree may be substituted for the required program experience.
• Agency Additional Requirements: A minimum of three (3) years of customer service experience, two (2) years of face cashiering or banking experience.
• Qualifications: Bilingual in Spanish, associate or bachelor's degree, and/or Six (6) years of responsible clerical experience.

Responsibilities

• Assist customers in the completion of applications for certified copies of vital events.
• Screen applications for required information and entitlement to documents; issue certified copies.
• Enter data from applications into the electronic vital records system; follow security paper policies and receipting of fees.

Skills

Customer service

Typing 45 wpm

Spanish language

Education

High school diploma

Bachelor's degree substitution

Associate or Bachelor's degree

Job description

South Carolina Department of Public Health in Spartanburg seeks a Program Assistant to support Vital Records operations. You will assist customers with vital event applications, screen for required information, issue certified copies, enter data, and follow security and audit procedures.

The role also involves clerical tasks, filing, and occasional office maintenance, with hybrid work potential after probation.