Hybrid Vital Records Customer Service Specialist

State of South Carolina; United States; Hybride; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Vacation leave

Sick leave

Paid holidays

Paid parental leave

Health, dental, vision insurance

Retirement program options

Résumé du poste

The State of South Carolina’s Department of Public Health seeks a Program Assistant to support vital records services. You will assist on-site customers, verify documents, and ensure proper entitlement and fee handling while maintaining audit-ready records.

Responsibilities include data entry, processing amendments, and performing clerical duties. A high school diploma is required; bilingual Spanish skills are preferred, with strong customer service experience.

Qualifications

• A high school diploma is required; a bachelor's degree may substitute for the required program experience.
• Three years of customer service experience and two years of cashiering or banking experience are required.
• Typing speed of 45 words per minute is tested on-site.

Responsabilités

• Assist on-site customers for vital records; verify information and entitlement to documents.
• Enter data from applications into the electronic vital records system and handle fees.
• Initiate amendments by affidavits of correction, paternity acknowledgements, legitimations, and court orders.
• Perform clerical duties including filing, organizing, and general office maintenance.
• Perform other duties as assigned related to the position.

Connaissances

Bilingual in Spanish

Typing 45 wpm

Customer service experience

Formation

High school diploma

Associate or Bachelor's degree

Description du poste

The State of South Carolina’s Department of Public Health seeks a Program Assistant to support vital records services. You will assist on-site customers, verify documents, and ensure proper entitlement and fee handling while maintaining audit-ready records.

Responsibilities include data entry, processing amendments, and performing clerical duties. A high school diploma is required; bilingual Spanish skills are preferred, with strong customer service experience.