Vital Records CSR & Program Assistant

Doc PersonalBeratung GmbH; Charleston (SC); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Annual leave

Sick leave

Paid holidays

Parental leave

Health insurance

Deferred compensation

Retirement options

Job summary

The South Carolina Department of Public Health is seeking a Customer Service Representative to assist on-site customers with vital records services. Under supervision, you will process applications for certified copies, screen information for entitlement, and issue documents while handling fees and data entry in the vital records system.

Responsibilities include initiating amendments such as affidavits of correction and court orders, performing routine clerical work, and ensuring accuracy for

Qualifications

• High school diploma plus relevant program experience.
• A bachelor's degree may be substituted for the required program experience.
• Three (3) years of customer service experience; two (2) years of cashiering or banking experience.
• Ability to type at a corrected rate of 45 wpm (on-site test).

Responsibilities

• Assist on-site customers with applications for certified copies of vital records.
• Enter data from applications into the electronic vital records system and handle fees.
• Initiate amendments by affidavits of correction, paternity acknowledgements, legitimations, and court orders.
• Perform clerical tasks such as filing, organizing, and general office maintenance.
• Perform other duties as assigned related to the position.

Skills

Customer service

Typing 45 wpm

Data entry

Education

High School Diploma

Bachelor's degree (substitution allowed)

Job description

The South Carolina Department of Public Health is seeking a Customer Service Representative to assist on-site customers with vital records services. Under supervision, you will process applications for certified copies, screen information for entitlement, and issue documents while handling fees and data entry in the vital records system.

Responsibilities include initiating amendments such as affidavits of correction and court orders, performing routine clerical work, and ensuring accuracy for