Visual Communications Specialist: Customer Care & Growth

FASTSIGNS Parker/Castle Rock; Strongsville (OH); On-site; USD 28,000 - 33,000; Full time

Job summary

FASTSIGNS Parker/Castle Rock is seeking a friendly, people-oriented Customer Service Representative, called a Visual Communications Specialist, to be the first contact with customers via email, phone, in person, and on-site visits.

You will build lasting relationships, learn to prepare estimates, implement work orders and ensure timely delivery of finished orders, while participating in daily team meetings and supporting business and marketing plans.

Qualifications

• Outgoing and customer-focused demeanor.
• Strong verbal and written communication.
• Ability to build and maintain client relationships.
• Good listening and documentation skills.
• Organized with attention to detail.

Responsibilities

• Build lasting relationships with customers through multiple channels.
• Prepare estimates and manage work orders to ensure timely delivery.
• Participate in daily team meetings and support business/marketing plans.

Skills

People skills

Communication

Relationship building

Listening skills

Organization

Job description

FASTSIGNS Parker/Castle Rock is seeking a friendly, people-oriented Customer Service Representative, called a Visual Communications Specialist, to be the first contact with customers via email, phone, in person, and on-site visits.

You will build lasting relationships, learn to prepare estimates, implement work orders and ensure timely delivery of finished orders, while participating in daily team meetings and supporting business and marketing plans.