Customer-Facing Signage & Visual Communications Pro

FASTSIGNS Parker/Castle Rock; Town of Florida (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative (Visual Communication Specialist) to join our team and help customers design impactful signage. You will be the first contact for clients, handling quotes, work orders, and timelines with a focus on building lasting relationships.

The role requires strong communication, organizational skills, and a willingness to learn order management systems such as CoreBridge.

Qualifications

• High school diploma or equivalent required; some college coursework is a plus.
• Experience in customer service, inside sales, marketing, or project management preferred.
• Strong communication skills across phone, email, in person, and onsite.

Responsibilities

• Serve as first point of contact for customers and help them create signage and graphics solutions.
• Manage quotes, work orders, and project timelines.
• Build lasting client relationships with a customer-focused approach.
• Learn and use order management systems (e.g., CoreBridge).
• Prospect and develop new business opportunities.

Skills

Strong communication

Customer-focused

Organized/detail-oriented

Tech-savvy

Sales-minded

Proactive

Order management systems

Education

High school diploma or equivalent

Some college coursework in business/marketing

Tools

CoreBridge

Job description

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative (Visual Communication Specialist) to join our team and help customers design impactful signage. You will be the first contact for clients, handling quotes, work orders, and timelines with a focus on building lasting relationships.

The role requires strong communication, organizational skills, and a willingness to learn order management systems such as CoreBridge.