Visitor Services (On-Call) - $20/hr - DC

Beacon Hill Staffing Group, LLC; Washington (District of Columbia); On-site; USD 23,000 - 32,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a Visitor Services Associate for a 100% on-site role in Washington, DC. You will scan electronic and hardcopy visitor tickets, assist with basic inquiries, and guide guests to resources with a warm, outgoing demeanor.

Responsibilities include standing for long periods, providing prompt responses, and absorbing training to operate scanning equipment. Weekend availability is required, with hours 9:00am-5:00pm.

Qualifications

• 1+ year of customer service experience.
• Strong communication and interpersonal skills.
• Ability to work on-site and stand for long periods.

Responsibilities

• Scan electronic and hardcopy visitor tickets.
• Provide prompt responses to basic inquiries.
• Direct visitors to appropriate resources.

Skills

Customer service

Communication

Friendly demeanor

Weekend availability

Tools

Ticket scanning equipment

Job description

About the Job

• Scan electronic and hardcopy visitor tickets with precision and efficiency.
• Absorb and apply foundational training in the operation and maintenance of scanning equipment.
• Assume the role of a museum ambassador, serving as visitors' initial point of contact.
• Provide prompt responses to basic inquiries.
• Guide visitors to appropriate resources for further information.

About You

• 1+ years of customer service experience.
• Warm and outgoing personality.
• Excellent customer service and communication skills.
• Ability to work inside and outside and stand for long periods of time.

About the Position

• Pays $20/hr
• 100% on-site in Washington, DC.
• Hours are 9:00am-5:00pm, MUST be available to work weekends

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information

• Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you. Beacon Hill. Employing the Future (TM)