Workplace Experience Coordinator - 25/hour

Beacon Hill; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Leave programs

Job summary

Beacon Hill in Charlotte, NC seeks an on-site AV technician to support daily floor activities, set up and tear down of equipment for events, and coordinate with the team to ensure guest needs are met.

You will operate live and virtual AV gear, refresh meeting rooms daily, and assist with equipment delivery. Ideal candidates have 3–5 years in customer service or hospitality and 3–5 years of AV experience, with strong problem-solving skills.

Qualifications

• 3-5 years of customer service or hospitality experience.
• 3-5 years of audio-visual experience.
• Advanced problem-solving skills.

Responsibilities

• Assist in organizing daily floor activities to ensure timely set up, refresh and removal of equipment.
• Refresh meeting/training rooms daily; configure tables, chairs, and other furniture per event design.
• Deliver additional meeting equipment (easels, flip charts, tables and chairs).
• Perform daily floor operations within the workflow of other technicians.
• Coordinate communications for event management with the team.
• Meet with on-site guests to ensure needs are met and equipment works properly.
• Attend venue meetings (example: event orders or pre-event planning).
• Set-up, tear-down, and occasional loading/unloading of equipment.
• Operate various audio-visual equipment for live and virtual events.

Skills

Customer service

Hospitality

Audio-visual

Tools

Audio-visual equipment

Job description

Assists in organizing daily floor activities to ensure the timely set up, refresh and removal of equipment.

• Participate in refreshing meeting/training rooms daily- ie: Configuring tables, chairs, and other furniture per event design.
• Delivering additional meeting equipment - ie: easels, flip charts, tables and chairs
• Performs daily floor operations assisting within the workflow of other technicians.
• Works with team to establish coordinated communications for the management of events.
• Meets with guests on site to ensure that their needs are met and the equipment setup is working properly
• Attends venue meetings as needed (example = event orders or pre-event planning)
• Set-up, tear-down, and occasional loading and unloading of equipment
• Operate different types of audio-visual equipment, for both live and virtual events

Equipment Maintenance

• Responsible for proper security, storage, and transportation of equipment.
• Participates in physical inventory count processes as requested.

Job Qualifications

• 3-5 years of customer service or hospitality experience is preferred.
• 3-5 year of audio-visual experience is preferred.
• Advanced problem-solving skills.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.