Visitor Experience & Operations Lead — Kids' Museum

Above & Beyond Children's Museum; Sheboygan (WI); On-site; USD 42,000 - 58,000; Full time

Job summary

Above and Beyond Children's Museum in Sheboygan is seeking a full-time Visitor Services Manager to bring the museum mission to life on the floor daily, nurturing imagination and community through welcoming guest experiences.

As a hands-on leader, you will head the welcome desk, oversee operations and visitor flow, and help grow engagement with memberships and the gift shop to support revenue goals while ensuring a safe, inclusive visitor experience.

Qualifications

• Guest services and visitor-engagement skills
• Leadership and team coordination

Responsibilities

• Lead the welcome desk and guest services on the museum floor.
• Oversee museum operations, guest flow, and daily logistics to ensure a safe, welcoming environment.
• Drive earned revenue through memberships, gift shop sales, and related programs.

Job description

Above and Beyond Children's Museum in Sheboygan is seeking a full-time Visitor Services Manager to bring the museum mission to life on the floor daily, nurturing imagination and community through welcoming guest experiences.

As a hands-on leader, you will head the welcome desk, oversee operations and visitor flow, and help grow engagement with memberships and the gift shop to support revenue goals while ensuring a safe, inclusive visitor experience.