Visionary Practice Growth & Operations Leader

Vsp-Visio; San Antonio (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

VSP Vision is seeking a Practice Manager in San Antonio, TX to lead day-to-day operations and drive performance across clinical and business programs. You will foster a positive environment focused on premier customer service and quality patient care while guiding growth initiatives.

The role requires leadership experience, a background in optometric processes, and the ability to recruit, train, and coach staff to meet objectives. This position is full-time and on-site at a VSP location.

Qualifications

• Bachelor’s degree in related field or equivalent experience.
• Minimum of 2 years of leadership experience in a business-related environment.
• Optical experience preferred.
• Proven track record in leading overall team performance and understanding of optometric business processes.
• Ability to recruit, facilitate, train, coach, and develop excellent patient-centric staff.

Responsibilities

• Plan, develop, organize, implement, and direct the day-to-day functions of the practice and its programs and activities to ensure compliance, efficiency, and patient satisfaction.
• Identify strategy for practice growth and execute plans to achieve practice, productivity and budgeted goals.
• Manage staff performance including supervising, coaching, counseling, inspiring, and developing staff.
• Responsible for interviewing, hiring, and training new staff.
• Review the practice’s policies and procedures to make recommendations for continued compliance and current regulations and interpret policies/procedures to appropriate parties such as employees and patients.
• Address staff issues and make appropriate solutions toward improvements; perform consistent staff evaluations and deliver team trainings.
• Analyze financial data including revenue, expenses, and budgets.
• Control and manage expenses to budget as it relates to products, inventory and payroll management.
• Work on special projects and perform other related duties as assigned or requested.

Skills

Leadership experience

Staff coaching

Staff training

Budget management

Customer service orientation

Optical industry knowledge

Education

Bachelor’s degree or equivalent experience

Job description

VSP Vision is seeking a Practice Manager in San Antonio, TX to lead day-to-day operations and drive performance across clinical and business programs. You will foster a positive environment focused on premier customer service and quality patient care while guiding growth initiatives.

The role requires leadership experience, a background in optometric processes, and the ability to recruit, train, and coach staff to meet objectives. This position is full-time and on-site at a VSP location.