Eye Care Practice Growth Leader

ADP, Inc.; San Antonio (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

VSP Vision is seeking a results-oriented leader to drive practice-level goals, cultivate premier patient service, and build a productive environment focused on quality care to patients in San Antonio, TX. You will guide day-to-day operations, hire and train staff, manage budgets, and develop strategies for sustainable growth.

The role requires at least 2 years of leadership experience in a business setting, preferably with optical industry familiarity.

Qualifications

• Bachelor’s degree in related field or equivalent experience.
• Minimum of 2 years of leadership experience in a business-related environment.
• Optical experience preferred.
• Proven track record in leading overall team performance and understanding of optometric business processes and strategic development.
• Ability to recruit, facilitate, train, coach, and develop excellent patient-centric staff.
• Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business.
• Ability to provide enthusiastic and concise communication to meet or exceed customer expectations as well as foster positive staff, doctor and team relationships.
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.

Responsibilities

• Plan, develop, organize, implement, and direct the day-to-day functions of the practice and its programs and activities to ensure compliance, efficiency, and patient satisfaction.
• Identify strategy for practice growth and execute plans to achieve practice, productivity and budgeted goals.
• Manage staff performance including supervising, coaching, counseling, inspiring, and developing staff.
• Responsible for interviewing, hiring, and training new staff.
• Review the practice’s policies and procedures to make recommendations for continued compliance and current regulations and interpret policies/procedures to appropriate parties such as employees and patients.
• Address staff issues and make appropriate solutions toward improvements; perform consistent staff evaluations and deliver team trainings.
• Analyze financial data including revenue, expenses, and budgets.
• Control and manage expenses to budget as it relates to products, inventory and payroll management.
• Work on special projects and perform other related duties as assigned or requested.

Skills

Leadership experience

Patient-centric staff development

Strategic development

Effective communication

Decision making

Adaptability

Team performance

Customer service excellence

Education

Bachelor’s degree or equivalent experience

Job description

VSP Vision is seeking a results-oriented leader to drive practice-level goals, cultivate premier patient service, and build a productive environment focused on quality care to patients in San Antonio, TX. You will guide day-to-day operations, hire and train staff, manage budgets, and develop strategies for sustainable growth.

The role requires at least 2 years of leadership experience in a business setting, preferably with optical industry familiarity.