Practice Growth & Operations Manager

VSP Vision; Irvine (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

VSP Vision is seeking a Practice Manager in Irvine, CA to drive business by leading and managing practice goals, values, and vision, ensuring premier customer service and quality care to patients.

Responsibilities include planning, organizing, directing day-to-day operations, hiring and training staff, reviewing policies, managing budgets, and supervising staff performance. A Bachelor’s degree and 2+ years of leadership experience are required; optical experience is preferred.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• Minimum of 2 years of leadership experience in a business-related environment.
• Optical experience preferred.
• Proven track record in leading overall team performance and understanding of optometric business processes.
• Ability to recruit, train, coach, and develop staff.
• Strong communication and problem-solving skills.
• Ability to manage priorities and adapt to change.

Responsibilities

• Plan, develop, organize, implement, and direct day-to-day functions to ensure compliance, efficiency and patient satisfaction.
• Identify strategy for practice growth and execute plans to achieve goals.
• Manage staff performance including supervising, coaching, counseling and developing staff.
• Interview, hire, and train new staff.
• Review policies and procedures for compliance and explain them to employees and patients.
• Address staff issues and deliver staff trainings.
• Analyze financial data including revenue, expenses, and budgets.
• Control and manage expenses related to products, inventory and payroll.
• Work on special projects as assigned.

Skills

Leadership

Staff development

Communication

Recruiting

Budget management

Education

Bachelor's degree or higher

Job description

VSP Vision is seeking a Practice Manager in Irvine, CA to drive business by leading and managing practice goals, values, and vision, ensuring premier customer service and quality care to patients.

Responsibilities include planning, organizing, directing day-to-day operations, hiring and training staff, reviewing policies, managing budgets, and supervising staff performance. A Bachelor’s degree and 2+ years of leadership experience are required; optical experience is preferred.