Vision Center Store Manager: Lead Team, Customer Experience

EssilorLuxottica

Bakersfield (CA)

On-site

USD 81,000 - 140,000

Full time

12 days ago
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Benefits offered by this job

Employee discounts

Job summary

LensCrafters, part of EssilorLuxottica, is seeking a Store Manager for our Bakersfield location. The role drives customer experience and KPI delivery by integrating the Brand Story and ensuring flawless operation.

You will lead a team, train and coach, analyze performance data, and partner with the Doctor of Optometry to elevate service. Strong leadership, sales, and optical knowledge are essential; the position offers a comprehensive total rewards package.

Qualifications

  • High School graduate or equivalent.
  • State licensure and/or ABO Certification where applicable.
  • 4+ years management/supervisory experience.
  • Strong mathematical and cash-handling skills.

Responsibilities

  • Ensure the LensCrafters team delivers unsurpassed customer service.
  • Provide training and coaching to the team using company programs.
  • Analyze store KPIs and implement action plans to improve performance.
  • Collaborate with the Doctor of Optometry to enhance the customer and patient experience.

Skills

Leadership
Customer service
Communication
Team building
Sales skills
Time management
Negotiation

Education

College degree or equivalent
High School graduate or equivalent

Job description

LensCrafters, part of EssilorLuxottica, is seeking a Store Manager for our Bakersfield location. The role drives customer experience and KPI delivery by integrating the Brand Story and ensuring flawless operation.

You will lead a team, train and coach, analyze performance data, and partner with the Doctor of Optometry to elevate service. Strong leadership, sales, and optical knowledge are essential; the position offers a comprehensive total rewards package.

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