Vision Center Manager: Growth, Service & Team Leadership

Walmart; Houghton Lake (MI); On-site; USD 35,000 - 52,000; Full time

Job summary

Walmart Vision Center in United States, Michigan (Houghton Lake) is seeking a full-time Vision Center leader to drive department sales, manage merchandising and inventory, and uphold service standards. The role includes supervising staff, ensuring eligibility/licensure, and coordinating with optometrists and labs to support patient care.

Responsibilities include staff coaching, HIPAA-compliant documentation, and maintaining equipment/calibration while building community relationships and

Qualifications

• Option 1: Completion of 2 or more years of college.
• Option 2: 1 year's retail experience and 1 year's supervisory experience.
• Option 3: 2 years' general work experience, including 1 year's optical experience and high school diploma, GED, or equivalent.
• Meets eligibility requirements to work in the Vision Center, including minimum age of 18, certification, registration, licensure, and other qualifications required by company policy and applicable regulations.
• Preferred Qualifications... Experience with insurance processing and electronic health records.

Responsibilities

• Leads department sales growth through effective merchandising, pricing accuracy, inventory oversight, and seasonal execution.
• Forecasts sales trends and aligns product assortments with customer needs and local patterns.
• Monitors service standards and resolves customer inquiries promptly under supervision.
• Oversees team development, training, and credential renewals to maintain operational excellence.
• Ensures HIPAA and safety compliance in documentation and processes.
• Coordinates with labs, suppliers, and optometrists for order processing and repairs.

Skills

Customer service

Team leadership

Communication skills

Education

2+ years of college

Job description

Walmart Vision Center in United States, Michigan (Houghton Lake) is seeking a full-time Vision Center leader to drive department sales, manage merchandising and inventory, and uphold service standards. The role includes supervising staff, ensuring eligibility/licensure, and coordinating with optometrists and labs to support patient care.

Responsibilities include staff coaching, HIPAA-compliant documentation, and maintaining equipment/calibration while building community relationships and